Posted: 05/10/2026Industry:SUPERVISOR/MANAGERJob Number: 56185949Pay Rate: $65000-70000 / year
Job Description
ACCOUNT REPRESENTATIVEPosition Type: Direct HireLocation: Greater Detroit Area – office could be Canton/Romulus/TaylorSalary: $65K-$70k base w/$10K Annual Bonus / Vehicle Allowance of $600.00/month – plus expensesPosition SummaryOur client is seeking an Account Representative to support and grow customer relationships across Michigan operations. This role will serve as the primary liaison between customers and internal operations teams while identifying opportunities for growth, service improvements, and operational support. The ideal candidate will have strong relationship-building skills, automotive industry experience, and the ability to work cross-functionally in a fast-paced logistics and warehousing environment.Role PurposeEstablish a dedicated, regionally focused Account Representative to support Michigan-based operations through on-site engagement, account analysis, and growth identification.Primary Responsibilities
Conduct quarterly on-site customer visits across all Michigan locations
Serve as the primary liaison between customers and operations
Analyze:
Organic growth opportunities / Volume changes
Scope expansions / Tier 1 and Tier 2 support needs / Support escalation management and continuous improvement initiatives
Partner with Operations, Quality, and Finance to:
Identify service gaps
Propose value-added solutions
Improve customer retention / Support launch of new programs or expansions at Michigan sites
Value tothe Business
Strengthens customer relationships through face-to-face engagement
Improves visibility into site-level opportunities and risks
Enables faster response to customer needs
Requirements
Automotive industry experience preferred
2+ years of experience in account management, customer service, operations support, or business development
Strong relationship-building and customer communication skills
Ability to analyze customer needs and identify growth opportunities
Experience supporting multiple customer accounts and locations
Strong organizational, problem-solving, and follow-up skills
Ability to work cross-functionally with Operations, Quality, and Finance teams
Experience handling customer escalations and issue resolution
Self-motivated with the ability to work independently
Professional presentation and interpersonal skills
Ability to manage priorities in a fast-paced automotive environment
Requires local travel to customer sites throughout Michigan
Valid driver’s license and reliable transportation required
Understanding of warehousing, sequencing, logistics, or supply chain operations preferred
Experience supporting Tier 1 and Tier 2 automotive customers is a plus
Ready to kickstart your career in the vibrant community around Romulus, Michigan? Nestled in the heart of the Great Lakes State, this thriving area offers unparalleled growth opportunities and a charming atmosphere that make it a top choice for job seekers. With nearby attractions like the Detroit Institute of Arts, the Fox Theatre, and the Detroit Tigers at Comerica Park, you'll have endless entertainment options at your fingertips. Indulge in the local cuisine, from famous Detroit-style pizza to coney dogs, and immerse yourself in the diverse culture and rich history of the region. Explore scenic parks like Belle Isle Park or catch a game at Ford Field, home of the Detroit Lions. Discover why Romulus, Michigan is the perfect place to launch your career and find your next job opportunity today!
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